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AHG - McGrath Liverpool Mitsubishi

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AHG - McGrath Liverpool Mitsubishi

375 Hume Hwy, Liverpool

TRADING HOURS

  • MONDAY
    8:00 am - 6:00 pm
  • TUESDAY
    8:00 am - 6:00 pm
  • WEDNESDAY
    8:00 am - 6:00 pm
  • THURSDAY
    8:00 am - 6:00 pm
  • FRIDAY
    8:00 am - 6:00 pm
  • SATURDAY
    8:00 am - 6:00 pm
  • SUNDAY
    10:00 am - 6:00 pm
02 98** ****
 

AHG - McGrath Liverpool Mitsubishi

375 Hume Hwy, Liverpool

TRADING HOURS

  • MONDAY
    7:30 am - 5:30 pm
  • TUESDAY
    7:30 am - 5:30 pm
  • WEDNESDAY
    7:30 am - 5:30 pm
  • THURSDAY
    7:30 am - 5:30 pm
  • FRIDAY
    7:30 am - 5:30 pm
  • SATURDAY
    7:30 am - 12:00 pm
  • SUNDAY
    - - -
02 96** ****
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Liz O'Brien
9 October 2017
Where to start......I have had the highest of highs and the lowest of lows in purchasing my new car. Anghelo and Adrien were absolutely fantastic, right from the get go.I picked up my brand new car with 20 k's on the clock. Oh the excitement I was feeling in my first new car experience. As I come from the ACT, we are driving down the Hume Highway heading back home in my brand new car. Approximately 100 k's down the road the car stops. Do you think we can get it going again......NO !! The ink had not dried on the paperwork and the car stops. We get in contact with the dealership and I am given a number to call. We have the top Alliance roadside assistance and as we only just signed up we had no number to call that is why we called the dealership.We are told by Alliance that there is no record of us, well of course there would not be we only signed the paperwork approximately an hour prior. I then receive a phone call from Nick the Manager saying that he is on the way to see if he is able to assist. At the time the highway was blocked in both directions due to a bush fire not far out of Marulan. My husband and I ended up sitting on the side of the highway for about two and a half hours waiting for a tow truck to take our brand new car back to the dealership. We get back to the dealership, everyone was very apologetic not understanding what had happened to my brand new car. We are given a loan car to get back home to Canberra.The car is taken to the service department to find out what on earth went wrong. Living in Canberra it was a little difficult to find out what had gone wrong so I had an advocate speak on my behalf as he lives near Liverpool. All were very understanding and treated my voice of reason with courtesy and respect. Eventually we were told, and I give McGrath full credit for taking ownership, of what had gone wrong. After several days of negotiations I couldn't be happier. At the end of all the dramas the dealer Principle, Sonny, made me an offer which I accepted graciously.I found that the after sale customer service was outstanding. Anghelo, Nick and the Service Manager, Matt and especially Sonny blew me away. Just picked up my new car, yes a different one and I couldn't be happier. If you would have asked me if I would recommend this dealership at first I would have said "No way". Having gone through what I had gone through and them being honest, yes I did say honest, for taking ownership in what had happened, I can comfortably say that I would buy another car from them and I would recommend them to family and friends. Like I said I had the experience of the highs and the lows - but at the end of the day I have driven my brand new car back home without a hitch and I love it.......so a big thanks to all you guys for turning my worst nightmare into one of the happiest dreams one can have.
Madi Marks
5 October 2017
Everyone at Mitsubishi was absolutely amazing! Especially Jayden who made buying my first car such a great and comfortable experience! Thank you so much everyone!
Melissa De Cosmo
4 October 2017
Very happy with the service we received from Jayden and the team. They listened to what we wanted and delivered on it without any issues. Would recommend to anyone looking to buy a new car!
Moana Kolesi
29 August 2017
Our service and experience was impeccable. We applied for our Triton on Sunday night, added loads of other features and it was ready today to be picked up! Jayden, our car salesman was such a nice and polite kid and made us feel extremely comfortable. The Business Manager, Adrien definitely knew what he was doing and explained absolutely everything in fine detail. We went through a few different car dealerships before going to this one one and have to say it was the most comfortable we felt hence the reason we decided to go with these guys.
Jennifer Callaby
24 July 2017
Excellent sales and service. A huge thankyou to Anghelo, Adrien and Ruby for being outstanding from start to finish.
Leilani Savaiinaea-Schuster
22 July 2017
Thank you to Katrina and Adrien for all the assistance we've received, greatly appreciated. Good customer service continue to serve the community with your knowledge and friendly service. Thank you we are happy with our purchase! �
Lyndal Hill
20 April 2017
Talk to Anghelo...he is a busy man and knows how to get you a good deal. Car was ready with a bow on top! Polished and perfect. Thanks for your service.
Jelena Zubonja
26 March 2017
We just bought our second Mitsubishi from them in 3 years and Mina sold both cars to us sad to hear he is gone, but everyone is great all the guys are very helpful and Allen from finance is very good at what he does very professional, kind and great service by him, overall great experience def will come back in a couple of years:))
Cheryle Headley
18 March 2017
Bought our Outlander in November 16 and we're very happy with it. The manager, Nick Smith was fantastic and I can still ring him if I have a query. Their service dept have been good so far.
Vanessa Gralton
17 March 2017
I have purchased 3 brand new cars from this dealership and each experience has been a delight. Will be buying my fourth here in little over a year.